Please note orders are currently taking upto 14 working days to be despatched.
Please note orders are currently taking upto 14 working days to be despatched.
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filler@godaddy.com
When will I receive my order?
Update 6th February, Orders are taking upto 14 working days to be despatched, we hope to reduce this to 5 by the end of the month, Due to Royal Mail price rises in the new year, we are now sending orders second classs so we can keep our postage cost the same. You will have the opportunity to pay extra for 1st class shortly.
What is your returns policy?
If for any reason you change your mind you can return your seeds unopened within 28 days for a full refund, you, the buyer are responsible for the return postage.
Why have you sent me a substitute?
On rare occasions we may send you a substitute to fullfill your order. This will only happen if there is a delay and the replacement is similar to what was originally ordered. If you don't want to keep the substitute seeds, you can send them back for a full refund including the return postage.
Due to a high volume of orders and the need for social distancing whilst picking, it may take upto 14 working days for your order to be despatched,we are aiming to reduce this to 5 by the end of the month, you will receive a notification once it has left us, after which please allow Royal Mail around 5 working days for delivery. Many thanks for your patience.
Unfortunately we cannot accept orders from Northern Ireland at present due to the new regulations after brexit, any orders taken will be refunded.